Terms & Conditions

Last updated: 11/09/2026

These Terms and Conditions ("Terms") govern the purchase of products from giosia.com ("the Site", "we", "us"), operated by Giulia Tascione, sole proprietorship registered in Italy under VAT number 13509530963, REA number [REA], registered office at via Barbavara 9, Milano (Mi) 20144, giosiastudio.info@gmail.com

By placing an order on the Site, you agree to these Terms in full.

1. Products

GIOSIA sells occasion wear designed in Milan, Italy. Product descriptions, images, sizing, and prices are presented as accurately as possible, but minor variations (e.g. color due to screen display) may occur. Stock availability is not guaranteed until your order is confirmed.

2. Prices and Payment

All prices are displayed in EUR and are inclusive of applicable VAT, unless stated otherwise. Shipping costs are shown separately at checkout before you complete your order. Payment is processed securely at checkout via Shopify Payments. We reserve the right to change prices at any time, but changes will not affect orders already confirmed.

3. Order Process

An order is placed once you complete checkout and receive an order confirmation by email. This confirmation is an acknowledgment of receipt, not an acceptance of the order. The contract of sale is concluded when we send you a shipping confirmation. We reserve the right to refuse or cancel an order (e.g. in case of stock unavailability, pricing errors, or suspected fraud), in which case you will be refunded in full.

4. Delivery

Orders are shipped from Milan, Italy, worldwide. Estimated delivery times and shipping costs are detailed in our Shipping, Returns & Policies page. Risk of loss and title to items pass to you upon delivery.

5. Right of Withdrawal

If you are a consumer based in the European Union, you have the right to withdraw from your purchase within 14 days of receiving your order, without giving any reason, in accordance with the Italian Consumer Code (Codice del Consumo, D.Lgs. 206/2005).

To exercise this right, you must inform us of your decision before the withdrawal period expires by contacting us at [email address], or by using the withdrawal function available on the Site. Where required by law, order confirmations from [19 June 2026] onward will include a dedicated withdrawal function allowing you to confirm your withdrawal directly, after which you will receive an acknowledgment via email including the date and time of your request.

Model withdrawal form (complete and return only if you wish to withdraw from the contract):

To [Nome e Cognome / GIOSIA, indirizzo, email]: I/We hereby give notice that I/We withdraw from my/our contract of sale of the following goods: [description of goods] Ordered on: [date] / Received on: [date] Name of consumer(s): Address of consumer(s): Date:

Return conditions, return shipping responsibility, and refund timelines are detailed in our Shipping, Returns & Policies page.

6. Returns and Refunds

Please refer to our Shipping, Returns & Policies page for full details on return eligibility, conditions, and the refund process.

7. Intellectual Property

All content on the Site — including but not limited to text, images, logos, and design — is the property of GIOSIA and is protected by copyright and trademark law. It may not be reproduced, distributed, or used without prior written consent.

8. Limitation of Liability

To the extent permitted by law, GIOSIA is not liable for indirect or consequential damages arising from the use of the Site or the purchase of its products. Nothing in these Terms limits any statutory rights you have as a consumer under Italian or EU law.

9. Privacy

Your personal data is processed in accordance with our Privacy Policy, compliant with the EU General Data Protection Regulation (GDPR).

10. Complaints

If you have a complaint about your order, please contact us at [email address]. We will do our best to resolve it promptly and in good faith.

11. Governing Law and Jurisdiction

These Terms are governed by Italian law. For consumers resident in the EU, any dispute will be subject to the jurisdiction of the consumer's place of residence, in accordance with applicable consumer protection law.

12. Contact

GIOSIA Giulia Tascione - Milano, Via Barbavara 9 (Mi) 20144 -  VAT: 13509530963 REA: [numero REA] Email: giosiastudio.info@gmail.com